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Frequently Asked Questions

What is Maatri ?
Maatri is a Premium Platform for Healthcare Providers and the Families. Maatri is primarily serving the B2B and D2C markets. With Maatri we intend to have the best top-notch doctors listed with a minimum of 10+ years’ experience. The consumers can find the best doctors, and judge them and they would be assisted by Maatri’s CRM team for assisted OPD Services with end-to-end management. From April 24, customers would have a login portal where all relevant OPD reports would be available to them on Maatri’s platform also.
What is the minimum experience of the Doctors listed with Maatri?
Maatri is and will work to add doctors from all fields of HealthCare with a minimum of 10+ years of experience only.
Will Maatri also act as a source of genuine information as well?
Maatri would have all the content like Blogs all written and vetted by the Doctors only.
How can I book my OPD with one of the Doctors?
You can fill in the Booking form which is available on a particular doctor’s page or you can take the help of our WhatsApp services to avail of the booking. Our CRM team will get back to help with the OPD booking with the doctor’s clinical staff and make sure with all the details to help you.
Do I need to pay upfront in case I need to avail the OPD services?
You can pay at the given QR code and you don’t need to pay for the OPD services at the clinic.
What all details would the CRM team help me with the OPD?
The CRM would send you the following: - OPD Timing - Clinic Location - Person to Contact
Do I need to carry my old reports with me while showing to the doctor?
You must carry the reports in case it is an old or relevant case to help the doctor to take a more informed decision.
Can Maatri also help a patient in second opinion if needed?
Yes, Maatri’s team would help with the second opinion as needed for the family.
Can Maatri’s team also help me with the Radiology Services if needed?
Yes, Maatri’s team would help you with the radiology services as needed by the family.